Available
Keep your WhatsApp Business App. Add automation.
Eligible businesses can connect the number they already use in the WhatsApp Business App to the WhatsApp Business Platform through supported coexistence.
Animated demo with sample data
Key benefits
What you get
Keep using the Business App
Your existing number and chats stay where they are.
Connect API automation
Add flows and bulk messaging to the same number.
AI chatbot and Click-to-WhatsApp Ads
Answer ad leads automatically and hand over to your team.
Our unified inbox
Work from one inbox alongside the app.
How it works
See it in 3 steps
Check eligibility
Coexistence depends on Meta's requirements.
Connect your number
We guide you through the supported setup.
Use both together
The app and the platform share one number.
Use cases
Small shops already on the Business AppTeams adding AI without changing numbersBusinesses starting ad campaignsOwners who like replying from their phone
EligibilityMetadecides eligibility
Eligibility depends on Meta's requirements, which can change. We confirm your number's eligibility during onboarding. Plan pricing is on the pricing page.
FAQ
Common questions
Will my number work with coexistence?
Eligibility depends on Meta's requirements. We check your number during your demo and onboarding.
Do I still need the WhatsApp Business App?
You can keep using it. Coexistence lets the app and the platform work on the same number.
Does the five staff limit apply to the platform?
No. That limit belongs to the WhatsApp Business App. Our dashboard is accessed individually by the owner and authorised team members.
More in this group
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