Available
Every conversation, one inbox.
WhatsApp, RCS, Facebook, Instagram and your website chat, together. Reply yourself, let AI help, or let automation handle it.
Animated demo with sample data
Key benefits
What you get
Centralised conversations
All channels on your plan land in the same place.
Owner and team access
The owner and each authorised team member sign in individually.
Manual, AI-assisted and automated
Reply by hand, get AI suggestions, or let a bot answer.
Human takeover
Step into any automated chat at any time.
How it works
See it in 3 steps
Messages arrive
From every channel on your plan.
Open and reply
Pick a chat and answer, or let AI help.
Assign or automate
Route chats to teammates or to a flow.
Use cases
Support and sales in one viewHandling Instagram DMs and WhatsApp togetherSharing the workload across a teamFollow-up after a broadcast
IncludedEvery planincludes the unified inbox
Access is individual for the owner and authorised team members. The five person limit of the WhatsApp Business App does not apply to our dashboard. See Team Collaboration.
FAQ
Common questions
Which channels does it cover?
WhatsApp API and RCS on every plan, plus Facebook, Instagram and Website Chatbot on the plans that include them.
Is there a user limit in the dashboard?
The WhatsApp Business App has its own five person limit. That does not apply to our unified dashboard.
More in this group
Talk to a platform expert.
Book your 1 to 1 demo
Or write to [email protected]