Home / Features / Dedicated Unified Inbox App
Available

Your unified inbox, in a dedicated app.

Reply to customers from your phone, wherever you are. The app opens the same unified inbox your team uses.

    Animated demo with sample data

    Key benefits

    What you get

    A dedicated app

    Open your unified inbox without a browser.

    Same conversations

    Everything in the dashboard inbox is available in the app.

    Individual sign-in

    The owner and each authorised team member use their own access.

    Reply and take over

    Answer a chat, or step in after an automation.

    How it works

    See it in 3 steps

    1. Open the app

      Sign in with your own access.

    2. See new messages

      Chats from all your channels appear.

    3. Reply on the go

      Answer from anywhere.

    Use cases
    Owners replying after hoursField teams answering from a phoneQuick takeover of an AI chatChecking leads from an ad campaign
    IncludedIncludedwith your plan

    Ask on your demo call which devices and app stores the app supports today.

    FAQ

    Common questions

    Is the app a separate subscription?
    The app gives access to the unified inbox that comes with your plan. Confirm any details on your demo call.
    Do team members need their own login?
    Yes. The owner and each authorised team member access the inbox individually.
    More in this group

    Talk to a platform expert.