Available
Work on customer chats as a team.
Assign conversations, leave internal notes and reply together, without sharing one login.
Animated demo with sample data
Key benefits
What you get
Individual access
The owner and each authorised team member sign in separately.
Assign conversations
Give every chat a clear owner.
Internal notes
Share context that customers never see.
Human takeover
Step in whenever automation should stop.
How it works
See it in 3 steps
A chat comes in
From any channel on your plan.
Assign it
Give it to the right teammate.
Reply together
Use notes, then answer the customer.
Use cases
Sales and support working side by sideEscalating a complaint to the ownerBranch teams sharing one accountHanding leads from the AI to a person
FAQ
Common questions
What is the five staff limit?
It applies specifically to the WhatsApp Business App, which allows up to five staff members. It is a limit of that app, not of our platform.
Does it limit our dashboard?
No. Our unified dashboard is accessed individually by the owner and authorised team members. Do not read the Business App limit as a limit on our dashboard.
More in this group
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